Saturday, July 27, 2013

Why did one of the biggest plus size retailers discontinue their most popular product?

Many plus size women know the joys of having to purchase a specific type of slacks/pants/jeans in order to not get that annoying "my zipper is falling down" syndrome also known as "unlocking" zippers because some ridiculous designer decided to not make it long enough for your torso. I, my friends am  member of this club, my day job as an office manager requires me to keep a somewhat conservative wardrobe, I try to keep it more Audrey and Sophia than Maude and one of the staples of my closet is the extended tab slack, in black  mostly now when another retail conglomerate, Ascena Retail Group Inc. bought out Lane Bryant it closed its Fashion Bug operations which is where I always got my reasonably priced pants so when I walked into a LB store the other day to purchase a similar pair I was was told that they had discontinued that style.

"So... they don't make them anymore?" I asked the sales woman.
"No,....it's really strange too because that was one of our most popular items." she said.
"Do you know who your buyer is at Corporate, what their name is?" I wanted to give them a piece of my mind for sure.
"No." she said and offered nothing else.

Now other than my underwhelming customer experience I have to ask WTF? I know I cannot be the only person up in arms about it, those were literally the only style of pants that I knew no matter what would fit, I'm living in mortal fear of the day when my current pair wear out which is coming fast I know I've had them for over three years well worth the $40 investment but what do I do then?

Supposedly LB is working on a more "universal fit" but wasn't that the point of the their hieroglyphic sizing system in the first place that not all plus women are create equal? Another point of contention is that no one warned me, no one said "oh by the way in six months we won't make these anymore, so buy 10 now." I would have been ok with that, but now I'm left feeling iced out and hoping that my pants will stand that test of time.

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